Shipping and Returns

Order Processing/Shipping

Store Pickup: If you choose store pickup when ordering merchandise online, we will send an email letting you know when your order is ready for pick up. Our store hours are:

Sunday/Monday: Closed
Tuesday - Thursday: 12pm to 5:30pm
Friday: 11am to 5:30pm
Saturday: 10am to 3pm

 

Shipping: We strive to ship merchandise in 24-72 hours from receipt of your order. Currently, all orders are shipped via USPS first class or priority mail. We will send an email confirmation with a tracking number when your order is shipped. CR Designs cannot be held responsible for any delivery delays once the order is shipped.

Since we order limited quantities of merchandise and also sell products at our store in Sidney OH, items saved in your shopping cart for extended periods of time may have sold out and no longer be available at checkout.

Returns

Merchandise may be returned for a refund or store credit within 15 calendar days of the date your order shipped from our warehouse. Returned items must remain unworn and unused with original tags still attached. We do not accept returns of used handbags, jewelry, clothing or other merchandise. Items that appear to be worn or used will not be accepted and may be returned at your expense. All items purchased from our Sale/Clearance section are considered final and cannot be returned. Shipping costs for returning an item is your responsibility.

If your merchandise can be returned per our policy outlined above, please:

  1. Complete the return form included with your shipment and return it with your package.
  2. Carefully package up your merchandise to withstand normal handling and shipping.
  3. Once your package is received back at our warehouse, please allow up to 10 business days for us to process it. Once the return is processed, a gift card/store credit code will be emailed to you. The code can be used towards another purchase.
  4. Return your item to: CR Designs, 1278 Wapakoneta Ave., Sidney, OH 45365.

Exchanges

We order very limited quantities of merchandise so we can't guarantee an exchange. If we're able to make the exchange, we'll do so. Otherwise a gift card/store credit will be issued for you to use on a future purchase.

If you have any questions about shipping, exchanges, returns, etc., please do not hesitate to send us an email.

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